Privacy Policy

Privacy Policy

Effective Date: August 24, 2024

At Rooted Healing Plants, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or engage with us in any way.

1. Information We Collect

We collect personal information that you provide directly to us when you:

• Make a purchase or place an order on our website.
• Sign up for our newsletter or marketing communications.
• Contact our customer service team for support or inquiries.
• Engage with us on social media platforms.

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and other payment information.
• Account Information: Username and password for any accounts you create with us.
• Other Information: Any additional details you choose to share, such as preferences, feedback, or product reviews.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and invoices.
• Customer Service: To respond to your inquiries, provide support, and resolve any issues.
• Marketing Communications: To send you promotional offers, newsletters, and other marketing materials that may be of interest to you. You can opt-out of these communications at any time.
• Personalization: To tailor your experience on our website and recommend products that may be of interest to you.
• Improvement: To analyze how our customers use our website and services, allowing us to improve our offerings and user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, shipping orders, and providing customer service. These providers have access to your information only to perform their tasks and are obligated to protect your data.
• Legal Compliance: If required by law or in response to legal processes, we may disclose your information to authorities or other entities to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site, remember your preferences, and personalize your experience.

You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, secure payment processing, and access controls, to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access and Update: Access and update your personal information at any time by logging into your account or contacting us directly.
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Request Deletion: Request the deletion of your personal information from our records, subject to certain exceptions as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at:

Rooted Healing Plants
Email: info@rootedhealingplants.com